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Augmented Humanity
A transformation of a concept about what it means to be Human
This is not merely about rethinking the repetitive and robotic activities that can be delegated to Artificial Intelligence, but also about ensuring that technology is used to enhance people's lives and to promote an inclusive and sustainable future where everyone can access technology and its solutions.
By aligning the power of technology with people's needs and desires, it is possible to create relevant and impactful solutions.
"We exist only through compromise with the world", Vittorio Santoro
In the near future, more jobs will be complemented rather than replaced by AI, differentiating people into those who use and those who do not use AI.
Recognizing soft skills and their importance becomes crucial to boosting human interaction and creativity.
Strategic thinking: Seeing beyond immediate limitations and thinking long-term. Setting clear goals, inspiring, and guiding others in the pursuit of these goals.
Communication and empathy: Building meaningful connections with people. Actively listening and understanding the needs and perspectives of clients and colleagues are skills that no technological advancement has yet replaced.
Creativity and idea visualization: While AI can assist in idea generation and enhancing visualization, it is the human mind that is capable of generating truly creative insights and communicating them in a unique way.
Flexibility and adaptability: Exploring ideas and solutions, trying different approaches, and adapting to rapid market and life changes.
Generating and visualizing ideas creatively, communicating and selling these ideas
"Tomorrow there is no evidence you were ever here", Vittorio Santoro
Technical skills contain activities that will increasingly be performed by Artificial Intelligence. To better understand these skills and how to enhance them with AI tools, we can group them into four main pillars: Coordinate, Communicate, Create, and Conclude.
Coordinate: Coaching, strategy, and business skills enable effective guidance and leadership. AI can be leveraged to analyze trends, assess risks and opportunities, and develop more innovative business models.
Communicate: Skills for conveying ideas and engaging stakeholders. With AI, access to advanced tools for creating infographics for visual presentations and support in group facilitation is enhanced. Technology also improves data collection and analysis, enabling more accurate insights.
Create: Crucial skills for bringing ideas and visions to life. AI can be a powerful ally by offering advanced prototyping resources and enhanced brainstorming techniques. Exploring ideas more efficiently and ensuring innovative and impactful solutions.
Conclude: Understanding the context to generate better solutions. With AI, comprehensive research can be conducted, complex patterns identified, and more intuitive ways of visualizing data built. Technology can assist in creating maps and diagrams for a more holistic approach.
As technology rapidly advances, it's easy to get lost among innovations and technical demands. While important, success in this scenario is not just about mastering technical skills and tools.
Combining technical skills with Soft Skills, inherently human abilities enhanced by artificial intelligence, is the path to success in a hybrid future.
Artificial intelligence is already part of our professional daily life and is as an ally in elevating human work to increasingly creative and strategic levels.
"There is something rather than nothing", Vittorio Santoro
Augmented Humanity is not about doing more. It is about doing better.
AI can enhance jobs. In creation and communication, generative AI extends our ability to write, express, and organize ideas. It helps shape texts, refine arguments, adapt tone, and accelerate creative processes. Meaning, intention, and critical thinking remain human.
AI can reduces operational complexity. In operations and logistics, AI takes on repetitive and heavy tasks, allowing human roles to evolve from execution to supervision, coordination, and decision-making. Work becomes less exhausting and more cognitive.
AI can shift the emphasis of the specific skills required for a role. In customer service, virtual assistants filter the noise. Humans focus on what truly matters: complex situations, empathy, listening, and judgment.
AI can lead to a reorganization of jobs. AI does not eliminate jobs. It reorganizes them. It shifts the emphasis from execution to interpretation, from repetition to responsibility, from efficiency alone to ethical and contextual decision-making.
¹ Hards and Softs Skills Framework
² Soft Skills Framework
³ Hard Skills and tasks Framework
